Return Policy

Return Policy:

At The Knot Artistry, we strive to ensure your satisfaction with every purchase. Please review our return policy to understand the guidelines for returning items.

1. Return Window: We accept returns within 14 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition as received.

2. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your item.

3. Non-Returnable Items: Due to sanitation reasons, any under garment, bathing suit or hair accessory is not eligible for return. Please consider your selection carefully before making a purchase.

4. Condition of Returned Items: Items must be returned in their original condition. Any item that is clearly worn, damaged, or not in its original packaging will not be accepted for return.

5. Initiating a Return: To initiate a return, please contact our customer service team at [contact@theknotartistry.com]. Provide your order number, the reason for the return, and any relevant details. Our team will guide you through the return process.

6. Refund Processing: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

7. Late or Missing Refunds: If you haven't received a refund yet, please check your bank account or contact your credit card company. Refund processing times may vary. If the issue persists, contact us at [contact@theknotartistry.com].

8. Contact Information: For any further inquiries or assistance, please reach out to our customer service team at [contact@theknotartistry.com].

Thank you for choosing The Knot Artistry. We appreciate your understanding and cooperation with our return policy